Frequently Asked Questions
Everything you need to know about your Reebok gear and orders.
How can I track my Reebok order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your Reebok account.
What is Reebok's return policy?
We offer free returns within 30 days of purchase. Items must be in their original, unworn condition with tags attached. Please note that personalized items are final sale.
How do I find the right shoe size?
Each product page features a comprehensive size guide. We recommend measuring your foot from heel to toe and comparing it to our chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Can I cancel or change my order after it has been placed?
Because we aim to process orders as quickly as possible, there is a very limited window to cancel. Please contact our customer service team immediately if you need to make a change.
Does Reebok offer a student discount?
Yes, we offer a student discount through verification platforms like UNiDAYS. Once verified, you will receive a unique promo code to use at checkout.